FAQ
Frequently Asked Questions
At Maximum Beauties, exceptional customer care is part of the experience. We want it to be easy to find answers to your questions and to feel confident shopping with us.
Thank you for visiting MaximumBeauties.com. We look forward to styling you with beautifully curated pieces designed to feel elevated, intentional, and unforgettable.
Shipping & Processing
Ships from New York
Every order is hand-inspected and personally packaged at our NY studio before dispatch. Because of this quality assurance process, please allow 1–6 business days for your order to be prepared.
When will my order arrive?
After our NY processing time, delivery typically takes 1–5 business days via USPS or UPS.
Estimated Total Wait: 2–11 business days from order date.
Do you ship internationally?
Yes! International delivery is estimated at 7 to 18 business days.
Important: Shipping fees, customs duties, and import taxes are non-refundable. International returns must be shipped back to our NY facility at the customer's expense.
Lost or stolen packages
Please ensure your shipping address is secure. Once a package is scanned by the carrier, responsibility transfers to them. Claims must be filed directly with the shipping provider.
Returns & Exchanges
What is your return policy?
We want you to love your purchase. If it's not the perfect fit, returns must be initiated within 14 days of delivery through our simple, self-service portal.
- Store Credit: We provide a FREE return shipping label (US Only).
- Refund to Original Payment: A $15.99 return shipping fee will be deducted from your refund.
Note: Original shipping fees paid at the time of purchase are non-refundable.
How do I start a return?
It's easy! Just visit our portal to print your label instantly.
Size & Fit
How do I choose the right size?
Our collections are designed with a tailored, high-fashion silhouette, so items may run snug to hug your curves.
We have compiled all our size charts in one place to help you find your perfect fit. View our Sizing Guide here, or you can view the specific size chart for your garment type directly on the product page.
Orders & Payments
Can I change or cancel my order?
Orders may be adjusted or canceled within 24 hours of placement. Once processing begins in our NY studio, changes cannot be made.
What payment methods do you accept?
We accept Visa, MasterCard, Amex, Apple Pay, PayPal, Shop Pay, Klarna, and Afterpay.
Contact Us
Email: info@maximumbeauties.com
Phone: (914) 500-8467
Customer Service Hours: Monday–Friday, 10:00 AM–7:00 PM (Eastern Time)
Maximum Beauties reserves the right to update these policies at any time.
